


some works we've done; the challenges and our approach to simple solutions



The digital mobile survey tool developed for ActionAid's POWER project
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A World Bank sponsored claims system for lower level health facilities for the purposes of claims generation and submission.
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SIDRID is the premier company in Ghana with expertise and advanced knowledge in the development and management of electronic claims processing systems and operations for medical health insurance, especially the development of DRG and grouper based systems.
Our expertise in this area spans both the private and public sector with immense operational knowledge in system deployment and support.
Our AI based claims processing backbone allows for a more accurate and quick turnaround time with processing of claims and reporting of same. Our team of medical and data experts ensure the continuous evolution of all our systems per the required standards and protocols.
We are the medical claims processing and reporting hub for health facilities, insurance companies and other related entities. Contact us now to know more about this service.
The development of a purpose driven and data centered Health Information System dubbed SmartClinic gives SIDRID immense experience in the hospital systems space. Additionally, the company has and continues to consult for various vendors of other health information systems in the country. Our approach to development of systems for hospital involves the re-engeneering of process flows and quality control metrics as a way of integrating the system into the operations of the hospital with the singular goal of promoting efficiency, intelligence gathering and quality of care.
Contact us now to experience our unique approach to health systems development and deployment.
Smart, is our philosophy behind the development of all our products and services. Our attention to data quality, structure and atomicity ensures that every system developed has the capabilities of processing data and churning out actionable intelligence for decision making.
We employ the use of modern analytics and visualization tools and methodologies to data processing and reporting. This allows us to come up quick and meaningful outputs.
the project |
Client: National Health Insurance Authority, Ghana |
the challenge |
The operational bottleneck that had to be resolved were the need to:
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the solutions |
To design, develop and implement a comprehensive end to end claims management solution which will comprise of a number of well integrated sub-systems meant to iron out the identified bottlenecks at various stages of the claims processing cycle. The solution was to be backed by strong research and context tuning. Smartclaims, an already existing successful claims management system, was leveraged as the backbone of the solution. |
the strategy |
The following systems were developed to address the challenges identified.These systems implement a DRG base concept for billing of health services and a fee-for-service concept for billing medicines.
Visit claimit.nhia.gov.gh to know more about CLAIM-it and how to enjoy it's immense benefits. |
the project |
ActionAid Time Use DiaryClient: On Our Radar |
the challenge |
The major challenges identified had to do with the need to collect both qualitative and quantitative data from respondents of ActionAid's Promoting Opportunities for Women's Empowerment and Rights (POWER) project. Some details of the challenge include:
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the solutions |
The development of a front end mobile application with a management and operational backend was identified as the solution to address the identified challenges. The front-end mobile application implements all necessary data quality and integrity checks, while ensuring that data is collected in a much easier, interactive and intuitive manner in line with the objectives of the POWER Project. The backend web application system allows for the setting up of surveys, users and collection targets. It is equipped with a dashboard for the purposes of monitoring and evaluation of the project's data and indicators. It was designed to be highly interactive while maintaining simplicity in UX and data access. |
the strategy |
The general approach to the development and deployment was to develop solutions that are both accessible on the cloud as well as off the internet but with the capability of synching and transferring data and updates which the cloud is available and with the permission of the user. Due to the number of countries in use and the unique demography of each country, the look and feel of the application was designed to reflect that need where necessary. The mobile app is available on the Google Play Store with users in Ghana, Rwanda and Bangladesh. |
the project |
Claims Accounting for Service Providers (CASP)Client: World Bank |
the challenge |
The need to collect claims utilization data from lower health facilities like CHPS Compounds, health centres and maternity homes in an electronic and well structured format coupled with the need to collect, manage and monitor household level health information was the challenge that needed to be resolved in order for the Bank to achieve its goals in a project it was running with the Ghana Health Service(GHS). Majority of lower health providers processed and submitted their monthly claims in paper format. This was difficult and expensive to manage and analyze. This challenge was coupled with inefficient and in most cases difficult claims submission options which turn out to be resource draining for lower health facilities who generate relatively little capital on their claims. |
the solutions |
The development of a medical claims accounting and reporting application that was light enough to be used at lower levels of care but efficient enough for the management of claims and health delivery at those levels was identified as the viable solution. The application doesn't depend on the internet for its core operations and hence very usable in areas with limited to no access to internet connectivity as is the case for most CHPS Compounds throughout the country. |
the strategy |
The Claims Accounting for Service Providers (CASP) was developed to act as a medical claims accounting system targeted at first level health providers towards the achievement of Universal Health Coverage. It had features to track progress of CHPS, maternity homes and health centres, as well as monitoring of the health status of entire households. The core strategy was to provide a solution that is simple but strong enough to scale to all health provider sites at the very basic level of care. |